{"id":9692,"date":"2025-11-22T20:00:00","date_gmt":"2025-11-22T13:00:00","guid":{"rendered":"https:\/\/www.distributor-cctv.com\/blog\/?p=9692"},"modified":"2026-07-06T10:26:57","modified_gmt":"2026-07-06T03:26:57","slug":"kenapa-cctv-ezviz-tidak-muncul-di-aplikasi-ini-solusinya","status":"publish","type":"post","link":"https:\/\/www.distributor-cctv.com\/blog\/2025\/11\/22\/kenapa-cctv-ezviz-tidak-muncul-di-aplikasi-ini-solusinya\/","title":{"rendered":"Kenapa CCTV Ezviz Tidak Muncul di Aplikasi? Ini Solusinya"},"content":{"rendered":"\n<p><strong><a href=\"https:\/\/www.distributor-cctv.com\/blog\/2025\/11\/22\/kenapa-cctv-ezviz-tidak-muncul-di-aplikasi-ini-solusinya\/\" target=\"_blank\" rel=\"noreferrer noopener\">Kenapa CCTV Ezviz Tidak Muncul di Aplikasi? Ini Solusinya<\/a><\/strong> &#8211; Ezviz merupakan salah satu merek CCTV berbasis WiFi yang paling banyak digunakan karena instalasi yang mudah, tampilan jernih, dan aplikasi yang user-friendly. Namun, ada kalanya CCTV Ezviz tidak muncul di aplikasi atau statusnya menjadi offline.<\/p><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_88 counter-hierarchy ez-toc-counter ez-toc-white ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Daftar Isi<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.distributor-cctv.com\/blog\/2025\/11\/22\/kenapa-cctv-ezviz-tidak-muncul-di-aplikasi-ini-solusinya\/#Penyebab_CCTV_Ezviz_Tidak_Muncul_di_Aplikasi\" >Penyebab CCTV Ezviz Tidak Muncul di Aplikasi<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.distributor-cctv.com\/blog\/2025\/11\/22\/kenapa-cctv-ezviz-tidak-muncul-di-aplikasi-ini-solusinya\/#1_Kamera_Tidak_Terhubung_ke_WiFi\" >1. Kamera Tidak Terhubung ke WiFi<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.distributor-cctv.com\/blog\/2025\/11\/22\/kenapa-cctv-ezviz-tidak-muncul-di-aplikasi-ini-solusinya\/#Tanda-tanda\" >Tanda-tanda:<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.distributor-cctv.com\/blog\/2025\/11\/22\/kenapa-cctv-ezviz-tidak-muncul-di-aplikasi-ini-solusinya\/#2_Password_WiFi_Berubah\" >2. Password WiFi Berubah<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.distributor-cctv.com\/blog\/2025\/11\/22\/kenapa-cctv-ezviz-tidak-muncul-di-aplikasi-ini-solusinya\/#3_WiFi_5_GHz_Tidak_Didukung\" >3. WiFi 5 GHz Tidak Didukung<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.distributor-cctv.com\/blog\/2025\/11\/22\/kenapa-cctv-ezviz-tidak-muncul-di-aplikasi-ini-solusinya\/#4_Router_Baru_atau_Reset_Router\" >4. Router Baru atau Reset Router<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.distributor-cctv.com\/blog\/2025\/11\/22\/kenapa-cctv-ezviz-tidak-muncul-di-aplikasi-ini-solusinya\/#5_Server_Ezviz_Mengalami_Gangguan\" >5. Server Ezviz Mengalami Gangguan<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.distributor-cctv.com\/blog\/2025\/11\/22\/kenapa-cctv-ezviz-tidak-muncul-di-aplikasi-ini-solusinya\/#6_Kamera_Sudah_Dihapus_dari_Akun\" >6. Kamera Sudah Dihapus dari Akun<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.distributor-cctv.com\/blog\/2025\/11\/22\/kenapa-cctv-ezviz-tidak-muncul-di-aplikasi-ini-solusinya\/#7_Kerusakan_pada_Kamera_atau_Adaptor\" >7. Kerusakan pada Kamera atau Adaptor<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.distributor-cctv.com\/blog\/2025\/11\/22\/kenapa-cctv-ezviz-tidak-muncul-di-aplikasi-ini-solusinya\/#Solusi_Mengatasi_CCTV_Ezviz_Tidak_Muncul_di_Aplikasi\" >Solusi Mengatasi CCTV Ezviz Tidak Muncul di Aplikasi<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.distributor-cctv.com\/blog\/2025\/11\/22\/kenapa-cctv-ezviz-tidak-muncul-di-aplikasi-ini-solusinya\/#1_Cek_Lampu_Indikator_Kamera\" >1. Cek Lampu Indikator Kamera<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.distributor-cctv.com\/blog\/2025\/11\/22\/kenapa-cctv-ezviz-tidak-muncul-di-aplikasi-ini-solusinya\/#2_Restart_Kamera_Ezviz\" >2. Restart Kamera Ezviz<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.distributor-cctv.com\/blog\/2025\/11\/22\/kenapa-cctv-ezviz-tidak-muncul-di-aplikasi-ini-solusinya\/#Caranya\" >Caranya:<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.distributor-cctv.com\/blog\/2025\/11\/22\/kenapa-cctv-ezviz-tidak-muncul-di-aplikasi-ini-solusinya\/#3_Periksa_Koneksi_WiFi_Rumah_Anda\" >3. Periksa Koneksi WiFi Rumah Anda<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/www.distributor-cctv.com\/blog\/2025\/11\/22\/kenapa-cctv-ezviz-tidak-muncul-di-aplikasi-ini-solusinya\/#4_Pastikan_Password_WiFi_Tidak_Berubah\" >4. Pastikan Password WiFi Tidak Berubah<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/www.distributor-cctv.com\/blog\/2025\/11\/22\/kenapa-cctv-ezviz-tidak-muncul-di-aplikasi-ini-solusinya\/#5_Konfigurasi_Ulang_Kamera_Reset_Kamera\" >5. Konfigurasi Ulang Kamera (Reset Kamera)<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/www.distributor-cctv.com\/blog\/2025\/11\/22\/kenapa-cctv-ezviz-tidak-muncul-di-aplikasi-ini-solusinya\/#Cara_reset\" >Cara reset:<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/www.distributor-cctv.com\/blog\/2025\/11\/22\/kenapa-cctv-ezviz-tidak-muncul-di-aplikasi-ini-solusinya\/#6_Periksa_Izin_Aplikasi_dan_Mode_Hemat_Daya_HP\" >6. Periksa Izin Aplikasi dan Mode Hemat Daya HP<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/www.distributor-cctv.com\/blog\/2025\/11\/22\/kenapa-cctv-ezviz-tidak-muncul-di-aplikasi-ini-solusinya\/#7_Pastikan_Kamera_Tidak_Dipakai_di_Akun_Lain\" >7. Pastikan Kamera Tidak Dipakai di Akun Lain<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/www.distributor-cctv.com\/blog\/2025\/11\/22\/kenapa-cctv-ezviz-tidak-muncul-di-aplikasi-ini-solusinya\/#8_Update_Firmware_Kamera_dan_Aplikasi\" >8. Update Firmware Kamera dan Aplikasi<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/www.distributor-cctv.com\/blog\/2025\/11\/22\/kenapa-cctv-ezviz-tidak-muncul-di-aplikasi-ini-solusinya\/#9_Periksa_Adaptor_dan_Kabel_Power\" >9. Periksa Adaptor dan Kabel Power<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/www.distributor-cctv.com\/blog\/2025\/11\/22\/kenapa-cctv-ezviz-tidak-muncul-di-aplikasi-ini-solusinya\/#Kapan_Harus_Memanggil_Teknisi\" >Kapan Harus Memanggil Teknisi?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/www.distributor-cctv.com\/blog\/2025\/11\/22\/kenapa-cctv-ezviz-tidak-muncul-di-aplikasi-ini-solusinya\/#DISTCCTV_Siap_Membantu_Instalasi_Perbaikan_CCTV_Ezviz_Anda\" >DISTCCTV Siap Membantu Instalasi &amp; Perbaikan CCTV Ezviz Anda<\/a><\/li><\/ul><\/nav><\/div>\n\n\n\n\n<p>Masalah seperti ini cukup umum terjadi dan biasanya dapat diperbaiki tanpa perlu mengganti perangkat.<\/p>\n\n\n\n<p>Artikel ini membahas penyebab kamera Ezviz tidak tampil di aplikasi serta cara-cara mengatasinya secara lengkap dan mudah dipahami.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Penyebab_CCTV_Ezviz_Tidak_Muncul_di_Aplikasi\"><\/span><strong><em>Penyebab CCTV Ezviz Tidak Muncul di Aplikasi<\/em><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Beberapa faktor berikut adalah penyebab umum CCTV Ezviz tidak tampil atau statusnya offline di aplikasi Ezviz.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_Kamera_Tidak_Terhubung_ke_WiFi\"><\/span><strong>1. Kamera Tidak Terhubung ke WiFi<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Kamera Ezviz sangat bergantung pada koneksi WiFi. Jika sinyal lemah atau kamera berpindah tempat, koneksi bisa terputus, sehingga akses monitoring menjadi terganggu.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Tanda-tanda\"><\/span><strong>Tanda-tanda:<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Aplikasi menampilkan status \u201cOffline\u201d<\/li>\n\n\n\n<li>Kamera tidak merespons ketika Anda me-refresh-nya.<\/li>\n\n\n\n<li>LED kamera berkedip merah<\/li>\n<\/ul>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>Baca Juga :<\/em> <strong><a href=\"https:\/\/www.distributor-cctv.com\/blog\/2025\/02\/10\/cara-setting-dan-menghubungkan-cctv-ezviz-ke-hp\/\" target=\"_blank\" rel=\"noreferrer noopener\">Cara Setting dan Menghubungkan CCTV Ezviz ke HP!<\/a><\/strong><\/p>\n<\/blockquote>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_Password_WiFi_Berubah\"><\/span><strong>2. Password WiFi Berubah<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Jika Anda mengganti password WiFi router, kamera Ezviz otomatis terputus dan tidak muncul di aplikasi, sehingga Anda perlu melakukan pairing ulang.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_WiFi_5_GHz_Tidak_Didukung\"><\/span><strong>3. WiFi 5 GHz Tidak Didukung<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Sebagian besar kamera Ezviz hanya mendukung jaringan <strong>2.4 GHz<\/strong>, bukan 5 GHz. Jika kamera dipaksa tersambung ke 5 GHz, aplikasi tidak akan menampilkan kameranya.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_Router_Baru_atau_Reset_Router\"><\/span><strong>4. Router Baru atau Reset Router<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Jika Anda mengganti router atau melakukan reset, kamera kehilangan jaringan lama sehingga Anda harus mengonfigurasinya ulang.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><a href=\"https:\/\/www.distributor-cctv.com\/hubungi-kami?utm_source=banner&amp;utm_medium=blog&amp;utm_campaign=artikel\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"180\" src=\"https:\/\/www.distributor-cctv.com\/blog\/wp-content\/uploads\/2024\/10\/blog-banner-section-cctv-service-sekarang-1.png\" alt=\"\" class=\"wp-image-5862\" style=\"width:700px;height:auto\" srcset=\"https:\/\/www.distributor-cctv.com\/blog\/wp-content\/uploads\/2024\/10\/blog-banner-section-cctv-service-sekarang-1.png 640w, https:\/\/www.distributor-cctv.com\/blog\/wp-content\/uploads\/2024\/10\/blog-banner-section-cctv-service-sekarang-1-300x84.png 300w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/a><\/figure>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_Server_Ezviz_Mengalami_Gangguan\"><\/span><strong>5. Server Ezviz Mengalami Gangguan<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Kadang server Ezviz mengalami gangguan sementara sehingga semua kamera tampak offline.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"6_Kamera_Sudah_Dihapus_dari_Akun\"><\/span><strong>6. Kamera Sudah Dihapus dari Akun<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Jika Anda atau orang lain menghapus kamera dari aplikasi, kamera tidak akan muncul meski masih terpasang.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"7_Kerusakan_pada_Kamera_atau_Adaptor\"><\/span><strong>7. Kerusakan pada Kamera atau Adaptor<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Jika adaptor melemah atau kamera tidak mendapat daya cukup, koneksi kamera bisa putus, sehingga Anda tidak dapat mengakses perangkat dari aplikasi.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Solusi_Mengatasi_CCTV_Ezviz_Tidak_Muncul_di_Aplikasi\"><\/span><strong><em>Solusi Mengatasi CCTV Ezviz Tidak Muncul di Aplikasi<\/em><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Ikuti langkah-langkah berikut untuk memastikan kamera kembali muncul di aplikasi Ezviz.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_Cek_Lampu_Indikator_Kamera\"><\/span><strong>1. Cek Lampu Indikator Kamera<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Setiap kamera Ezviz memiliki LED sebagai indikator status:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Berkedip merah:<\/strong> Kamera tidak terhubung WiFi<\/li>\n\n\n\n<li><strong>Stabil biru:<\/strong> Kamera online<\/li>\n\n\n\n<li><strong>Berkedip biru:<\/strong> Kamera sedang dalam proses pairing<\/li>\n<\/ul>\n\n\n\n<p>Jika merah, fokus pada perbaikan koneksi WiFi, sehingga kamera bisa kembali online dengan normal.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_Restart_Kamera_Ezviz\"><\/span><strong>2. Restart Kamera Ezviz<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Restart sederhana sering berhasil mengembalikan kamera online, sehingga Anda tidak perlu melakukan reset total.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Caranya\"><\/span><strong>Caranya:<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Cabut adaptor kamera<\/li>\n\n\n\n<li>Tunggu 10\u201315 detik<\/li>\n\n\n\n<li>Colok kembali dan biarkan kamera booting<\/li>\n<\/ol>\n\n\n\n<p>Tunggu sekitar 1 menit hingga LED berubah warna.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Periksa_Koneksi_WiFi_Rumah_Anda\"><\/span><strong>3. Periksa Koneksi WiFi Rumah Anda<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Pastikan:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Internet berjalan normal<\/li>\n\n\n\n<li>Router tidak terlalu jauh dari kamera<\/li>\n\n\n\n<li>Kamera berada di jaringan 2.4 GHz<\/li>\n<\/ul>\n\n\n\n<p>Jika router memiliki SSID terpisah untuk 2.4 GHz dan 5 GHz, pilih SSID 2.4 GHz saja untuk kamera, sehingga proses pairing berjalan lebih stabil.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_Pastikan_Password_WiFi_Tidak_Berubah\"><\/span><strong>4. Pastikan Password WiFi Tidak Berubah<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Jika Anda baru mengganti password WiFi, lakukan konfigurasi ulang kamera melalui aplikasi:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Buka aplikasi Ezviz<\/li>\n\n\n\n<li>Klik <strong>+ Add Device<\/strong><\/li>\n\n\n\n<li>Scan QR Code kamera<\/li>\n\n\n\n<li>Ikuti proses pengaturan ulang jaringan<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_Konfigurasi_Ulang_Kamera_Reset_Kamera\"><\/span><strong>5. Konfigurasi Ulang Kamera (Reset Kamera)<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Jika kamera masih tidak muncul, lakukan reset.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Cara_reset\"><\/span><strong>Cara reset:<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Tekan tombol reset di kamera (biasanya lubang kecil)<\/li>\n\n\n\n<li>Tahan 5\u201310 detik sampai kamera berbunyi atau LED berubah<\/li>\n\n\n\n<li>Konfigurasi ulang dari aplikasi seperti kamera baru<\/li>\n<\/ol>\n\n\n\n<p>Reset akan menghapus seluruh pengaturan dan mengembalikan ke mode pairing, sehingga Anda harus melakukan setup ulang dari awal.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"6_Periksa_Izin_Aplikasi_dan_Mode_Hemat_Daya_HP\"><\/span><strong>6. Periksa Izin Aplikasi dan Mode Hemat Daya HP<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Pada beberapa HP Android, aplikasi Ezviz tidak bisa menampilkan kamera jika:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Izin notifikasi dimatikan<\/li>\n\n\n\n<li>Mode hemat daya membatasi aplikasi.<\/li>\n<\/ul>\n\n\n\n<p>Pastikan aplikasi mendapat izin penuh:<\/p>\n\n\n\n<p>Masuk ke:<br><strong>Pengaturan &gt; Aplikasi &gt; Ezviz &gt; Izin &gt; Izinkan Semua<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"7_Pastikan_Kamera_Tidak_Dipakai_di_Akun_Lain\"><\/span><strong>7. Pastikan Kamera Tidak Dipakai di Akun Lain<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Ezviz tidak mengizinkan Anda memasangkan satu kamera di dua akun berbeda.<\/p>\n\n\n\n<p>Jika muncul pesan:<br><strong>\u201cDevice Already Added\u201d<\/strong><\/p>\n\n\n\n<p>Berarti kamera masih terhubung ke akun lain.<br>Solusi:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Login dengan akun lama<\/li>\n\n\n\n<li>Hapus perangkat<\/li>\n\n\n\n<li>Baru lakukan pairing dengan akun baru<\/li>\n<\/ul>\n\n\n\n<p>Jika tidak tahu akun lama, Anda harus reset kamera terlebih dahulu.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"8_Update_Firmware_Kamera_dan_Aplikasi\"><\/span><strong>8. Update Firmware Kamera dan Aplikasi<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Aplikasi dan firmware yang lama bisa menyebabkan bug.<\/p>\n\n\n\n<p>Cek di aplikasi:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Menu <strong>Device Settings > Firmware Update<\/strong><\/li>\n\n\n\n<li>Update jika tersedia<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"9_Periksa_Adaptor_dan_Kabel_Power\"><\/span><strong>9. Periksa Adaptor dan Kabel Power<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Adaptor lemah menyebabkan kamera sering reboot dan offline.<\/p>\n\n\n\n<p>Jika kamera panas atau LED sering mati hidup:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ganti adaptor<\/li>\n\n\n\n<li>Pastikan kabel tidak longgar<\/li>\n<\/ul>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Kapan_Harus_Memanggil_Teknisi\"><\/span><strong><em>Kapan Harus Memanggil Teknisi?<\/em><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Anda perlu memanggil teknisi jika mengalami kondisi berikut:<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><a href=\"https:\/\/www.distributor-cctv.com\/?utm_source=banner&amp;utm_medium=blog&amp;utm_campaign=artikel\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"180\" src=\"https:\/\/www.distributor-cctv.com\/blog\/wp-content\/uploads\/2024\/10\/blog-banner-section-diskon-besar-1.png\" alt=\"\" class=\"wp-image-5884\" style=\"width:740px;height:auto\" srcset=\"https:\/\/www.distributor-cctv.com\/blog\/wp-content\/uploads\/2024\/10\/blog-banner-section-diskon-besar-1.png 640w, https:\/\/www.distributor-cctv.com\/blog\/wp-content\/uploads\/2024\/10\/blog-banner-section-diskon-besar-1-300x84.png 300w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/a><\/figure>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kamera tetap tidak muncul meski sudah di-<strong><a href=\"https:\/\/www.distributor-cctv.com\/blog\/2025\/10\/04\/lupa-password-cctv-ini-cara-reset-masuk-kembali-ke-sistem\/\" target=\"_blank\" rel=\"noreferrer noopener\">reset<\/a><\/strong><\/li>\n\n\n\n<li>LED kamera tidak menyala sama sekali<\/li>\n\n\n\n<li>Router sering restart atau tidak stabil<\/li>\n\n\n\n<li>Kamera terhubung tetapi macet-macet<\/li>\n\n\n\n<li>Kami memasang kamera terlalu jauh sehingga sinyal tidak menjangkaunya.<\/li>\n<\/ul>\n\n\n\n<p>Teknisi dapat membantu melakukan pengecekan jaringan, reset ulang total, atau mengganti adaptor yang rusak, sehingga masalah CCTV bisa terselesaikan lebih cepat.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"DISTCCTV_Siap_Membantu_Instalasi_Perbaikan_CCTV_Ezviz_Anda\"><\/span><strong><em>DISTCCTV Siap Membantu Instalasi &amp; Perbaikan CCTV Ezviz Anda<\/em><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>DISTCCTV menyediakan layanan lengkap untuk kamera Ezviz:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Konfigurasi ulang aplikasi<\/li>\n\n\n\n<li>Reset kamera dan pairing ulang<\/li>\n\n\n\n<li>Perbaikan error offline<\/li>\n\n\n\n<li>Setting WiFi 2.4 GHz<\/li>\n\n\n\n<li>Pasang kamera baru<\/li>\n\n\n\n<li>Pemasangan router tambahan (jika sinyal lemah)<\/li>\n<\/ul>\n\n\n\n<p>Teknisi siap datang hari ini untuk area Jabodetabek.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>Baca Juga :<\/em> <strong><a href=\"https:\/\/www.distributor-cctv.com\/blog\/2025\/02\/04\/panduan-cara-instalasi-cctv-ezviz-di-rumah-atau-kantor\/\" target=\"_blank\" rel=\"noreferrer noopener\">Panduan Cara Instalasi CCTV Ezviz di Rumah atau Kantor<\/a><\/strong><\/p>\n<\/blockquote>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>CCTV Ezviz yang tidak muncul di aplikasi biasanya disebabkan oleh koneksi WiFi yang terputus, password WiFi yang berubah, router baru, atau kamera yang telah dihapus dari akun. Dengan melakukan restart, reset kamera, dan konfigurasi ulang, masalah dapat terselesaikan dengan cepat, sehingga kamera bisa kembali online tanpa kendala.<\/p>\n\n\n\n<p>Jika kamera Anda tetap tidak tampil, <strong><a href=\"https:\/\/www.distributor-cctv.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">DISTCCTV<\/a><\/strong> siap membantu memastikan sistem CCTV di rumah Anda kembali online dan stabil.<\/p>\n<p>Solusi pengadaan CCTV dan Security System terpercaya di Indonesia: <a href=\"https:\/\/www.distributor-cctv.com\/\">Distributor CCTV Indonesia<\/a>. Tahukah Anda bahwa kamera CCTV yang sudah terpasang pun sebenarnya bisa jauh lebih canggih dari yang Anda bayangkan? Temukan solusi <a href=\"https:\/\/www.distributor-cctv.com\/cctv-ai-analytics\">CCTV AI Analytics untuk pabrik, gudang, toko, hingga perkantoran<\/a> \u2014 tanpa perlu ganti kamera.<\/p>\n\n<p>Diskusikan langsung kebutuhan CCTV Anda dengan tim sales kami melalui <a href=\"https:\/\/www.distributor-cctv.com\/whatsapp-distcctv\/\">WhatsApp DISTCCTV<\/a>, atau ikuti media sosial kami \u2014 Instagram <a href=\"https:\/\/www.instagram.com\/distcctv\/\">@distcctv<\/a> dan Facebook Fanspage <a href=\"https:\/\/www.facebook.com\/cctvdistributor\/\">Distributor CCTV<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Kenapa CCTV Ezviz Tidak Muncul di Aplikasi? Ini Solusinya &#8211; Ezviz merupakan salah satu merek<\/p>\n","protected":false},"author":9,"featured_media":9694,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[734,1155,1156],"class_list":["post-9692","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-cctv-ezviz","tag-cctv-ezviz-error","tag-cctv-ezviz-tidak-muncul"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Kenapa CCTV Ezviz Tidak Muncul di Aplikasi? Ini Solusinya<\/title>\n<meta name=\"description\" content=\"Kenapa CCTV Ezviz tidak muncul di aplikasi? Bisa karena jaringan lemah atau pengaturan salah. 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